Privacy Policy

Tesoro's RestaurantFamily Owned and Operated Since 1981

967 Old Country Road, Westbury, NY 11590 (516) 334-0022

Effective Date: December 1, 2024 Last Updated: December 1, 2024

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Welcome to Tesoro's

At Tesoro's—which means "Treasure" in Italian—we've been welcoming guests like family since 1981. Just as we take care in preparing every dish, we take care in protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you dine with us, make a reservation, join our mailing list, or interact with us online.

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Information We Collect

When You Make a Reservation

Whether you call us, book through our website, or use a platform like OpenTable or Yelp, we collect:

• Your name and contact information (phone number, email address)

• Party size and preferred date and time

• Seating preferences (booth, patio, quiet area)

• Special occasion details you share with us (birthdays, anniversaries, celebrations)

• Dietary restrictions, food allergies, or accessibility needs to ensure we can serve you safely and comfortably

When You Dine With Us

During your visit, we may collect:

• Payment and transaction information when you settle your bill

• Feedback and preferences noted by our staff to personalize future visits

• Information you provide when signing up for our mailing list or SMS program

When You Book a Private Event

For private parties and special events, we also collect:

• Event details (date, time, guest count, occasion)

• Menu selections and dietary requirements for your group

• Deposit and payment information

• Contract and billing details

When You Order Online or Purchase Gift Cards

If we offer online ordering, delivery, or gift card purchases, we collect:

• Delivery address and contact information

• Order details and preferences

• Payment information processed through secure third-party payment processors

When You Visit Our Website

Our website may automatically collect:

• Browser type and device information

• Pages visited and time spent on our site

• IP address and general location

• Referring websites

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When You Use Our Guest WiFi

If you connect to WiFi at Tesoro's, we may collect basic device and connection information. We do not monitor your browsing activity.

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Security Cameras

For the safety of our guests and staff, Tesoro's uses security cameras in public areas of our restaurant. Footage is used solely for security purposes and is retained for a limited period.

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How We Use Your Information

We use the information we collect to:

• Confirm and manage your reservations

• Prepare for your visit, including noting dietary restrictions, allergies, and special occasions

• Personalize your dining experience and remember your preferences

• Send reservation confirmations and reminders

• Notify you when your table is ready (if you're on our waitlist)

• Communicate special promotions, upcoming events, holiday hours, and seasonal menu updates (with your consent)

• Process payments securely

• Coordinate private events and parties

• Respond to your questions, feedback, and requests

• Improve our food, service, and overall guest experience

• Maintain a safe environment for guests and staff

• Comply with legal and regulatory requirements

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SMS/Text Messaging Privacy

When you opt in to receive text messages from Tesoro's, we collect your mobile phone number and your consent to send you messages about reservations, waitlist updates, special offers, events, and restaurant news.

Your mobile information is protected:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver your messages.

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Third-Party Reservation and Review Platforms

If you make a reservation through third-party platforms such as OpenTable, Resy, Yelp, or Google, those platforms have their own privacy policies governing how they collect and use your information. We receive only the information necessary to honor your reservation. We encourage you to review the privacy policies of any third-party services you use.

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How We Protect Your Information

We implement reasonable security measures to protect your personal information, including:

• Secure payment processing through PCI-compliant systems

• Limited staff access to guest information on a need-to-know basis

• Secure storage of reservation and event records

While we take data security seriously, no system is completely secure. We cannot guarantee absolute protection of your information.

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How Long We Keep Your Information

We retain your information only as long as necessary to fulfill the purposes described in this policy:

• Reservation records: Retained to personalize future visits and manage our guest relationships

• Transaction records: Retained as required for accounting and legal purposes

• Marketing preferences: Retained until you opt out or request deletion

• Security footage: Retained for a limited period and then deleted

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Your Choices and Rights

Marketing Communications: You may opt out of promotional emails by clicking "unsubscribe" in any email. You may opt out of text messages by replying STOP at any time.

Access and Correction: You may request to access or correct the personal information we have about you.

Deletion: You may request that we delete your personal information, subject to legal retention requirements.

Dietary and Allergy Information: If your dietary needs or allergy information changes, please let us know so we can update our records and continue to serve you safely.

To exercise any of these rights, contact us at (516) 334-0022 or speak with a manager during your next visit.

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Children's Privacy

We welcome families at Tesoro's! However, we do not knowingly collect personal information online from children under 13 without parental consent. Our SMS program and mailing list are intended for adults 18 years of age or older.

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California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of certain data uses. To exercise these rights, please contact us at (516) 334-0022.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we'll revise the "Last Updated" date at the top. For significant changes, we may also notify you via email or text message if you've subscribed to our communications.

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Contact Us

We're always happy to hear from you. If you have questions about this Privacy Policy or how we handle your information, please reach out:

Tesoro's Restaurant 967 Old Country Road Westbury, NY 11590 Phone: (516) 334-0022

© 2024 Tesoro's Restaurant. Family owned and operated since 1981. All rights reserved.